So it is Friday again, which means it is time for me to reflect back on what I learned in library school. I try to think of all the excersises and worksheets and papers, and pull out the scraps of information that have actually helped or hindered me in my career. Today's fun topic is the Reference Interview.
What is a Reference Interview?
A reference interview is defined by ODLIS as "the interpersonal communication that occurs between a reference librarian and a library user to determine the person's specific information need(s), which may turn out to be different than the reference question as initially posed." I define it as "a magical mystery tour of the imagination by a librarian wherein he/she pulls information out of the patron's ass until they leave." Potato, Potato. As I may have stated in the past, the patrons hate us. Bunches. Whether they are simply trying to confuse your mind or just wipe that smile off your face, the reference interview is your only defense.